I turn ambiguous, high-stakes requirements into shipped, audit-ready product. 6+ years on a Fortune 500 platform across 160+ countries - 300+ specifications, 0 to 1 launches at 0 critical defects, and the platform's first AI agent.
I'm a Senior Business Analyst and Product Owner who pairs BABOK-grade requirements - elicitation, use cases, BPMN, RTM - with Agile product ownership driven by business value and ROI.
For the past six-plus years I've driven an end-to-end BA process on AB SKF's (Fortune 500) global SPQ+ platform - workshops, requirements elicitation, gap analysis, use cases, To-Be BPMN and 300+ functional and non-functional specifications giving five teams across 10+ workstreams and 160+ countries build-ready specs that cut rework.
I also build from scratch. I co-owned Booking.dentist, a two-sided B2B/B2C medical-tourism marketplace, from customer discovery and investor pitch through to launch - raising €250 000 in seed funding. I add the most value where a missed edge case becomes a production incident: approvals, pricing, compliance and AI feature delivery. I work as an independent B2B contractor and integrate fast into matrixed teams.
Six-plus years across an enterprise SaaS platform and a two-sided marketplace - owning requirements rather than documenting decisions made elsewhere.
A sample of platform features and products I've taken from ambiguity to a shipped, audited deliverable.
Standalone enterprise sign-off workflow for decisions, documents and budgets, now live across 160+ countries. Owned end to end: spec with C-level and every SDLC team, wireframes, multi-tier approval-delegation logic, full traceability (RTM) under SOX / ISO 9001, and REST API/JSON integrations across SAP, Salesforce, Snowflake and SAP CPI.
The platform's first AI agent: speech-to-text dictation, voice error narration, configurable shortcuts and a provider-agnostic LLM key store. Led use-case discovery and acceptance criteria for the AI pricing-analytics workstream.
Quotation-header pricing-date governance driving all downstream pricing-condition validity. Eliminated retroactive-price disputes across global sales organisations.
Defined the embedded report catalogue and prioritised stakeholder needs across regions; authored a C-level deck repositioning BI as a stakeholder-transparency tool.
Extended the Sales Quote API across the SAP C4C to CPI to SPQ+ chain with new automation fields, reducing manual handling on inbound requests for quotation.
Empowered business users to reshape SPQ+ forms and views without developer involvement - collapsing change-request cycle time.
Two-sided B2B/B2C medical-tourism platform connecting patients and clinics. Shipped the consumer booking app and internal back-office in parallel on a shared data model; secured €250 000 seed funding via the largest regional incubator.
Field-level data mapping and integration contracts across SAP ECC, Salesforce Sales Cloud, Snowflake and SAP CPI - with BPMN process models held to SOX and ISO 9001 validation standards.