Belgrade · Remote · Europe · US East · Singapore

Nikola Djurovic

Senior Business Analyst · Product Owner · Product Manager

I turn ambiguous, high-stakes requirements into shipped, audit-ready product. 6+ years on a Fortune 500 platform across 160+ countries.

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Nikola Djurovic
6+ yearsSenior BA / PO / PM
0
SRS / HLE / BRD delivered
0
Countries served
0
Apps shipped 0 to 1
0
Seed funding secured
The approach

Where ambiguity is expensive,
I make the requirements unmistakable.

I pair BABOK-grade requirements with Agile product ownership - and I build from scratch.

Six years leading the BA process on a Fortune 500 platform across 160+ countries, plus a two-sided marketplace taken 0 to 1. I add the most value where a missed edge case becomes a production incident: approvals, pricing, compliance and AI.

What I bring

  • End-to-end ownership, discovery through go-live
  • 0 to 1 product builds that ship
  • Roadmap and trade-off calls under real constraints
  • Audit-ready specifications (SOX, ISO 9001)
  • Multi-system integration design
  • Predictable releases, zero critical launch defects
Track record

Experience

Enterprise SaaS and a two-sided marketplace - owning requirements, not just documenting them.

2020 - Present
Soprex.com · embedded for AB SKF · Belgrade / Remote

Senior Business Analyst / Product Owner

Fortune 500 manufacturing · global SPQ+ platform
  • Led a BABOK-aligned end-to-end BA process - 300+ specs (BRD to SRS / HLE) giving 5 teams across 10+ workstreams build-ready clarity.
  • Owned the roadmap and backlog - user stories, acceptance criteria, MoSCoW - keeping launches at 0 critical defects.
  • Shipped the 0 to 1 Approval Web Application, live in 160+ countries - multi-tier sign-off with full RTM under SOX / ISO 9001 and REST/JSON integrations (SAP, Salesforce, Snowflake, SAP CPI).
2021 - 2023
Booking.dentist · via Soprex.com · Concurrent

Business Analyst / Product Owner

Two-sided B2B/B2C medical-tourism marketplace · 35+ countries
  • Sole BA / PO of a two-sided B2B/B2C marketplace across 35+ countries - discovery, user stories, business rules (booking, cancellation, multi-currency), UAT.
  • Built the investor case and pitch - secured €250 000 in seed funding.
  • Shipped both sides 0 to 1 - a consumer booking app and an internal back-office on a shared data model.
2020
Remote

Earlier Career

Market research & sales development
  • Market Research Analyst - Cloudleaf, Inc. (Gartner Cool Vendor).
  • Sales Development Intern - Sales Clover.
Selected work

Things I've owned, end to end

Features and products taken from ambiguity to shipped.

0 to 1 build · live in 160+ countries

SPQ+ Approval Web Application

Multi-tier sign-off workflow, live in 160+ countries. Owned end to end - logic, wireframes, RTM and integrations under SOX / ISO 9001.

The platform's first AI agent

AI Voice Control & Pricing Analytics

The platform's first AI agent - speech-to-text, voice control and a provider-agnostic LLM key store.

SRS · phases 1 & 2 · governance

Pricing Date & Price History

Pricing-date governance that ended retroactive-price disputes across global sales.

Stakeholder-facing analytics

Embedded Reporting & BI Roadmap

Defined the report catalogue and repositioned BI as a stakeholder-transparency tool.

HLE · integration

RFQ Automation

Extended the Sales Quote API across SAP C4C to CPI to SPQ+, cutting manual RFQ handling.

SRS · self-service tooling

Form Configurator & View Generator

Let business users reshape forms and views with no developer involvement.

Sole BA/PO · 35+ countries · 0 to 1

Booking.dentist - Marketplace

Patient-and-clinic platform shipped 0 to 1 on a shared data model. Secured €250 000 seed funding.

Specs · BPMN · data mapping

Cross-System Integration Contracts

Field-level data mapping and integration contracts across SAP ECC, Salesforce, Snowflake and SAP CPI.

Capabilities

What's in the toolkit

Business Analysis

Requirements ElicitationUse Cases & UMLFunctional & Non-Functional RequirementsGap AnalysisBPMN Process DesignRequirements Traceability (RTM)WireframesTest CasesUAT

Product & Delivery

Product OwnershipRoadmap & Backlog OwnershipUser StoriesAcceptance CriteriaMoSCoW PrioritisationAgile · Scrum · SAFeRelease & Change ManagementWorkshop Facilitation

Technical & Data

API & Integration AnalysisREST APIJSONSQLData ModelingSAP ECCSalesforceSnowflakeSAP CPIAI & MLSOX / ISO 9001

Tools

JiraConfluenceFigmaMiroDraw.ioLucidchartPower BIPostman

Domains

PricingApprovalsEnterprise ToolsSaaSTwo-sided MarketplacesB2BB2CManufacturingMedical Tourism

Let's talk about your delivery challenge.

Available for remote senior BA, lead BA and product owner contracts across Europe, the US East Coast and Singapore.

Email me LinkedIn
EngagementB2B contract
ModeRemote-first
MarketsEurope · US East · Singapore
HoursCET · ET · SGT overlap
LanguagesEN (C2) · SR · ES